Cutting the "Per-Envelope" Fee: How US Mortgage Corporation Saves Thousands by Bringing eSign into the POS

The Challenge

As a high-volume lender processing thousands of loan applications each month, US Mortgage Corporation needed a secure and efficient way to collect signatures on one-off documents such as letters of explanation, gift letters, and other ad hoc borrower paperwork. While Encompass® handled disclosures effectively, these supplemental documents often required a separate eSignature process.

Using a third-party solution introduced additional costs, forced staff to leave core systems, and required manual downloading, uploading, and re-categorization of signed documents back into the LOS. This fragmented workflow slowed teams down, increased operational risk, and added friction for borrowers who were asked to navigate yet another portal.

“The frustration with using another piece of tech is threefold. Cost is a big factor, but it also forces our staff out of their core systems and creates inefficiencies when documents have to be imported and categorized back into the LOS. On top of that, introducing borrowers to another signing platform adds unnecessary friction.”

— Michael Verambeck, Chief Technology Officer, US Mortgage Corporation

The Solution

US Mortgage Corporation, a long-time LenderLogix client and LiteSpeed user, implemented LiteSpeed’s native eSignature as its end-to-end solution for one-off document signatures. By extending the capabilities of a system it already relied on, the team consolidated signing workflows directly within LiteSpeed.

The transition required no heavy lift.

Because the features operate inside LiteSpeed and Encompass®, there were:

• No "per envelope" charges

• No vendor contract changes

• No new logins or accounts to manage
  

• No integration testing or custom development

What makes this so effective is the unified signature ecosystem:

• LenderLogix, as US Mortgage Corporation’s long-standing POS, now provides borrowers with a seamless in-flow signing experience and gives loan teams an integrated way to send, track, and manage signatures without leaving their workflow.

• Encompass, paired with the LiteSpeed eSignature tool, keeps every signature event inside the LOS. Documents stay in the eFolder, audit trails stay intact, and teams can manage requests using the tools they already rely on daily.

Results

• By executing an average of 722 documents per month directly through LiteSpeed instead of a third-party eSignature platform, US Mortgage avoids a $3+ per-envelope fee on each document, turning everyday document volume into meaningful monthly savings.
• Saved an estimated 5–10 minutes per document by eliminating manual downloads, uploads, and tool switching.
• Streamlined workflows for a team supporting thousands of loan files per month, creating meaningful efficiency gains at scale.
• Allowed US Mortgage Corporation to discard their third-party eSignature platform.
• Kept all signed documents natively within Encompass, improving visibility and simplifying file management.
• Reduced security and compliance risk by preventing documents from moving between multiple systems.
• Improved borrower experience with a mobile-friendly signing process that requires no additional logins or portals.

"By moving eSign into LiteSpeed, we were able to simplify our tech stack and eliminate the need for a separate signing platform. That reduced overhead while making the process easier for both our team and our borrowers."

— Michael Verambeck, Chief Technology Officer, US Mortgage Corporation

Looking Ahead

Watch Our Recent Webinar with US Mortgage Corporation: